Governance Policy


Privacy Policy (Based on Malaysia’s PDPA 2010)

Your Privacy Matters


At HCR, we are committed to complying with Malaysia’s Personal Data Protection Act (PDPA) 2010 to ensure that your personal information is collected, used, and protected responsibly. This Privacy Policy outlines how we handle your personal data.


1. Information We Collect

We collect personal data such as your name, contact details, job title, and other relevant information to provide our services. We only collect information necessary for business operations or as required by law.


2. Purpose of Data Collection

Your data is collected for the following purposes:

Providing services and maintaining business relationships.

Managing client and employee records.

Ensuring compliance with legal obligations under Malaysian laws.


3. Data Protection Measures

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to data is restricted to authorized personnel and is handled in accordance with the PDPA.


4. Data Sharing

Your personal data may be shared with third-party service providers for legitimate business purposes or as required by law (e.g., regulatory authorities). We will not sell or disclose your data without your consent unless required by law.


5. Your Rights

Under the PDPA, you have the right to access, update, or request the removal of your personal data at any time. To exercise your rights or make any inquiries, please contact us at [Contact Information].


6. Retention of Data

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory obligations.

7. Changes to this Policy

This Privacy Policy may be updated periodically to ensure compliance with legal changes or business needs. Any changes will be posted on our website.


For inquiries regarding our privacy practices, contact us at dpo@hcrmalaysia.com



Code of Conduct Policy (Based on Malaysian Employment Law)

Fostering a Respectful and Professional Workplace


At HCR, we are committed to upholding the principles outlined in Malaysia’s Employment Act 1955, Industrial Relations Act 1967, and related regulations. This Code of Conduct ensures a professional, safe, and respectful workplace for all employees, clients, and partners.


1. Professionalism and Ethical Conduct

All employees are expected to maintain high standards of professionalism, integrity, and ethics in all interactions, whether internally or with external stakeholders. Compliance with company policies, applicable Malaysian laws, and regulations is mandatory.


2. Respect and Anti-Discrimination

We promote a workplace free from discrimination and harassment based on race, gender, religion, age, disability, or any other legally protected status under Malaysian law. Any behaviour violating this principle will result in disciplinary action, as per the Employment Act 1955 and Industrial Relations Act 1967.


3. Workplace Safety

We are committed to providing a safe and healthy work environment in accordance with the Occupational Safety and Health Act (OSHA) 1994. All employees must adhere to safety protocols and report any potential hazards.


4. Compliance with Laws and Regulations

Employees must comply with all Malaysian laws, including but not limited to employment laws, data privacy (PDPA), and anti-corruption laws under the Malaysian Anti-Corruption Commission (MACC) Act 2009.

5. Confidentiality and Data Protection

Employees are required to protect the confidentiality of company and client data in accordance with the PDPA 2010. Breaches of confidentiality will result in disciplinary action, including potential legal consequences.


6. Reporting Violations

Employees are encouraged to report violations of this Code of Conduct through internal channels. We will investigate reports confidentially and take appropriate action, adhering to whistleblower protections under the Whistleblower Protection Act 2010.


By following this Code of Conduct, we create a workplace that promotes mutual respect, compliance, and professionalism.




Diversity, Inclusion, and Equity (DI&E) Policy (Based on Malaysian Law and Guidelines)

Promoting Diversity, Inclusion, and Fair Opportunities


At HCR, we are committed to fostering an inclusive and equitable workplace, in line with Malaysia’s Federal Constitution, Employment Act 1955, and best practices outlined by the Department of Labour. This policy supports our belief that diversity and inclusion drive innovation and success.


1. Embracing Diversity

We recognize the importance of diversity across all aspects of our business. We ensure equal opportunities regardless of race, gender, religion, age, disability, or national origin, in compliance with Malaysian laws and constitutional principles.


2. Creating an Inclusive Environment

We are committed to creating a welcoming and inclusive workplace where all employees feel valued and respected. Harassment, bullying, and exclusionary behaviour are strictly prohibited and will be addressed in accordance with Industrial Relations Act 1967 and Employment Act 1955.


3. Equal Opportunities

Our employment practices, including recruitment, promotion, and compensation, are based on merit and qualifications, free from any form of bias or discrimination. We comply with Malaysia’s labour laws to ensure fairness and transparency.


4. Training and Awareness

We provide ongoing training and education on diversity, inclusion, and anti-discrimination to all employees. This ensures that our team is aware of their responsibilities and the importance of fostering a positive, inclusive workplace culture.

5. Accountability and Monitoring

We continuously monitor our progress in promoting diversity, inclusion, and equity. Regular assessments are conducted to ensure compliance with this policy, and necessary actions are taken to address any identified gaps or violations.

At HCR, we believe that fostering a diverse and inclusive environment is key to innovation and long-term success. Together, we create a workplace where everyone can thrive.